Customer Experience in a Post-Pandemic World
Customer Experience in a Post-Pandemic World
Friday, July 16, 2021 — 11:30 am to 12:00 pm CDT
What does customer experience look like in a post-COVID world? How did the pandemic change the way forward-thinking music retailers deliver an experience—in-store and online? And what changes are permanent? Find out at this fast-moving panel discussion with retail leaders, moderated by Causby Challacombe, NAMM’s director of membership. Walk away with new insights to meet your customers where they’re at in 2021 and beyond.
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